Public Library Network Technician Job at Peer Consulting Resources Inc., Belvidere, IL

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  • Peer Consulting Resources Inc.
  • Belvidere, IL

Job Description

Contact Details:

1.Poonam Khandelwal
Email: poonam.khandelwal@peer-consulting.com
Cell: (732) 797-9766

Job Title: Public Library Network Technician

Location: Belvidere, NJ (On-site, travel between end-client branches)

Duration: 12 Months

Years of Experience: 4+ Yrs.

Required Hours/Week: 40hrs./Weeks

Overview:

  • Provide Tier II IT support across public libraries with experience in library software such as SirsiDynix Symphony, Innovative Interfaces Sierra, Koha, Carl X, Evergreen, Bibliocommons, CloudLibrary, and OverDrive.

Key Responsibilities:

  • Troubleshoot hardware, software, networking, and print release/payment issues.
  • Maintain and repair print management systems.
  • Perform system updates and routine maintenance.
  • Document IT processes and resolutions.
  • Travel locally to support multiple library branches.
  • Collaborate with staff and IT leadership.

Qualifications:

  • 3+ years Tier II IT support experience in public, education, or library settings.
  • Strong troubleshooting skills with print release/payment systems.
  • Proficient in Windows OS, Microsoft Office, and networking basics.
  • Excellent communication and documentation skills.
  • Valid driver's license and ability to travel locally.

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